01. Full Community Consultant Services
Full Community Consultant Services
Package includes 2 - 6 onsite consultants, Mystery shopper, Family, Resident and Staff Satisfaction Surveys
More in Depth
The Full Retirement Community Consultant Services includes 2-3 onsite consultants at a time up to 5 days consulting in each department, focusing on troubled areas and finding solutions in all departments including building aesthetics . Our associates will also secret shop your community as well as your competitors to add a general comparison to sales styles, tour performances, building aesthetics, dining, staffing ratios, and day to day programs. We also provide a family satisfaction survey that is mailed out to families at least 2 weeks upon arrival of the onsite consultants. Our consultants will provide resident and staff satisfaction surveys onsite.
After our onsite visit, you will receive a full Consultation report in all onsite findings, solutions, and suggestions in all departments, along with our secret shopper's evaluation, and results of Family, Resident and Satisfaction surveys within 2 weeks after completion of onsite visit.
42 Years of Accumulated Practice